Terms & Conditions

Throughout these Terms & Conditions, the following definitions shall apply:

• "Company" refers to Bansal Constructions, its employees, subcontractors, agents, and authorized representatives.
• "Client" refers to any individual, business, or entity that engages the Company for construction or related services.
• "Project" means the specific construction, renovation, or service work agreed upon in writing.
• "Contract" means the written agreement, proposal, or work order executed between the Company and the Client.
• "Site" refers to the physical property where work is to be performed.
• "Variation" means any change to the agreed scope of work requested by either party after project commencement.

The Company agrees to provide construction, renovation, and related services as explicitly outlined in the signed Contract. All work will be performed in accordance with accepted industry standards and applicable local building codes.

Any work not explicitly listed in the Contract is considered outside the project scope and will be subject to a separate quotation and written approval. The Company reserves the right to decline additional work requests that materially alter the project timeline or resource allocation.

All quotations provided by the Company are valid for 30 days from the date of issue unless otherwise stated in writing. Quotations are based on information available at the time of preparation and may be subject to revision if site conditions, material costs, or project specifications change.

Estimates are provided in good faith based on available information and are not binding. Final project costs may vary due to unforeseen site conditions, material price fluctuations, design changes, or regulatory requirements discovered during construction.

• GST/VAT and applicable taxes are not included unless explicitly stated.
• Allowances for materials are based on standard pricing; premium selections may incur additional costs.
• Provisional sums are estimates only and will be adjusted based on actual expenditure.

Payment schedules are outlined in the Contract and are linked to project milestones or progress claims as agreed. Invoices are issued upon milestone completion and are payable within 14 calendar days of the invoice date.

• A deposit of up to 10% of the total project value may be required before work commences.
• Retention amounts, where applicable, will be specified in the Contract.
• Final payment is due within 7 days of practical completion.
• The Client may not withhold payment due to incomplete variations or disputed items unless agreed in writing.

Project timelines and completion dates provided by the Company are estimates made in good faith. While the Company endeavors to meet all agreed dates, delays may arise due to factors beyond the Company's reasonable control.

Events including but not limited to adverse weather conditions, delayed delivery of materials, supply chain disruptions, regulatory approvals, industrial disputes, or acts of God constitute force majeure events. The Company will not be held liable for delays caused by such events, and the project timeline will be extended accordingly.

The Client agrees to fulfill the following obligations to enable the successful delivery of the project:

• Provide unrestricted site access during agreed working hours (typically Monday–Friday, 7:00 AM – 5:00 PM).
• Ensure all necessary permits and approvals are obtained prior to project commencement unless otherwise agreed.
• Notify the Company promptly of any known hazards, underground services, or site-specific conditions.
• Make timely decisions and provide approvals when requested to avoid project delays.
• Ensure adequate water and electrical supply is available at the site where required.
• Remove or arrange removal of any personal property that may obstruct construction work.
• Notify neighbors of upcoming work where required by local ordinance.

The Company is committed to maintaining the highest standards of workplace health and safety. All personnel will operate in accordance with applicable occupational health and safety legislation, regulations, and site-specific safety plans.

The Client must ensure that all other parties on site comply with the Company's safety requirements. Unauthorized persons, including Client representatives, are not permitted in active work zones without prior arrangement and appropriate personal protective equipment (PPE).

All work will comply with relevant building codes, environmental regulations, and local council requirements. Where regulatory inspections are required, the Company will coordinate with the appropriate authorities.

To the maximum extent permitted by applicable law, the Company's total liability to the Client for any claim arising out of or in connection with the Contract shall not exceed the total fees paid by the Client to the Company in the three months preceding the claim.

The Company shall not be liable for any indirect, consequential, incidental, or special damages including but not limited to loss of profit, loss of use, business interruption, or loss of data, whether arising in contract, tort, or otherwise.

• The Company is not liable for pre-existing defects, hidden conditions, or structural issues not visible at the time of quotation.
• Liability for damage caused by third-party subcontractors will be limited to insurance recovery from the relevant subcontractor.
• The Company carries public liability insurance; certificates are available upon written request.

The Company warrants that all work will be performed in a professional and workmanlike manner, free from material defects in workmanship, for a period of 12 months from the date of practical completion ("Defects Liability Period").

Manufacturer warranties apply to materials and products supplied and are subject to the terms issued by the respective manufacturers. The Company will assist in processing valid warranty claims.

Warranty claims must be submitted in writing within the Defects Liability Period. Upon valid notification, the Company will inspect and, where covered, rectify defects at no additional cost to the Client.

Either party may terminate the Contract with 14 days' written notice if the other party is in material breach and has failed to remedy the breach within 7 days of written notification.

In the event of Client-initiated termination without cause, the Client shall pay the Company for all work completed to the date of termination, plus a reasonable sum to cover loss of anticipated profit, demobilization costs, and material restocking charges.

The Company may immediately suspend or terminate the Contract without notice if the Client becomes insolvent, enters administration, or fails to make payment beyond 30 days of the due date.

In the event of a dispute arising from or in connection with the Contract, the parties agree to first attempt resolution through good-faith negotiation between senior representatives within 14 days of written notice of the dispute.

If the dispute is not resolved through negotiation, the parties agree to refer the matter to mediation before initiating any legal proceedings. The mediator will be appointed by mutual agreement or, failing that, by the relevant industry body.

These Terms & Conditions and any Contract formed under them shall be governed by and construed in accordance with the laws of the jurisdiction in which the project site is located, without regard to conflict of law principles.

The parties irrevocably submit to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any disputes not settled by alternative dispute resolution processes.

The Company collects Client information solely for the purposes of delivering contracted services, communicating about the project, and fulfilling legal and regulatory obligations. We do not sell or share personal information with third parties for marketing purposes.

• Project photography may be used for portfolio and marketing purposes unless the Client objects in writing.
• Client data is retained for a minimum of 7 years to comply with legal and warranty obligations.
• Clients may request access to, correction of, or deletion of their data in accordance with applicable privacy legislation.

For questions, concerns, or formal notices relating to these Terms & Conditions, please contact us through any of the following channels. Formal legal notices must be submitted in writing via post or email with read receipt requested.